gi222 Privacy Policy – Your Data, Your Rights

2. Information We Collect

gi222 collects personal information that you provide directly when registering, verifying or using your account, as well as technical and behavioural data generated automatically by your use of the Platform. The categories of personal data we collect are described below.

2.1 Data You Provide Directly

• Registration Data
  Your mobile telephone number, date of birth and account password. Your mobile number serves as your primary account identifier on gi222. We use your date of birth to verify that you meet the 21+ age requirement before your account is activated.
• Identity Verification (KYC) Data
  For KYC purposes, gi222 may request copies of government-issued identity documents, which may include your National Identity Card (NID), passport, birth certificate or other documents accepted under Bangladesh law. This data is collected solely for age verification, fraud prevention and anti-money-laundering compliance purposes.
• Financial Transaction Data
  Records of deposits and withdrawals made through your gi222 account, including the payment method used (bKash, Nagad, Rocket, Upay or bank transfer), transaction amounts in BDT, transaction reference numbers and timestamps. gi222 does not store your bKash PIN, Nagad PIN or bank login credentials.
• Communications Data
  Records of your interactions with the gi222 customer support team, including live chat transcripts, email correspondence and support ticket content. These records are retained to ensure quality, resolve disputes and improve our support service.

2.2 Data Collected Automatically

When you access the gi222 Platform, our systems automatically collect certain technical and usage data, including: your device type, operating system version and mobile browser type; your IP address and approximate geographic location derived from it; session duration, pages visited, games launched, bets placed and other in-session activity logs; and cookie identifiers and similar tracking tokens as described in the Cookies section below. This technical data does not on its own identify you by name but may be combined with your account data for fraud prevention and platform optimisation purposes.

4. Disclosure of Your Information

4.1 When We Share Your Data

gi222 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We share your data only in the following limited circumstances:

• Payment processors and financial institutions: we share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay and participating Bangladesh banks solely for the purpose of processing your deposits and withdrawals. Each payment partner has its own privacy policy governing its use of that data.
• Game technology providers: game providers such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe and others may receive session identifiers and game transaction data necessary to run games within our Platform. These providers operate under contractual data processing agreements with gi222.
• Legal and regulatory disclosure: gi222 will disclose your personal data to competent authorities, law enforcement agencies or courts where required to do so by applicable law, a valid legal order, or in response to a genuine investigation into fraud, money laundering or other criminal activity.
• Platform security and fraud prevention partners: anonymised or pseudonymised data may be shared with specialist fraud-detection technology partners solely for the purposes of identifying and preventing prohibited activity on the Platform. No directly identifying data (name, address, NID number) is shared with these partners.

4.2 No Cross-Border Data Transfers for Marketing

gi222 does not transfer your personal data outside Bangladesh to any marketing or data-broker company. Where data is processed by game technology providers whose infrastructure operates outside Bangladesh, such processing is governed by contractual data processing agreements that require those providers to maintain data security standards equivalent to those described in this Policy.

6. Cookies and Tracking Technologies

6.1 How gi222 Uses Cookies

The gi222 Platform uses cookies and similar tracking technologies (collectively "cookies") to enable essential platform functions, remember your session preferences and analyse how players use the Platform. The types of cookies gi222 uses are:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language preference between visits. These cookies cannot be disabled without breaking Platform functionality.
• Analytical cookies: used to understand how players navigate and use the Platform, which pages and games are most popular, and where technical errors occur. This data is collected in aggregated, anonymised form and is used exclusively for improving Platform performance. gi222 does not use third-party analytics platforms that share your data with advertisers.
• Functional cookies: used to remember preferences you have set during your session, such as your preferred game lobby view, notification settings and currency display. These cookies expire at the end of your browser session or after a fixed period and are not used for advertising or cross-site tracking.

6.2 Managing Cookies

You can control non-essential cookies through your mobile browser's privacy settings. Most modern Android and iOS browsers allow you to block or delete cookies on a per-site or global basis. Please note that disabling essential cookies will prevent you from logging in to your gi222 account and using most Platform features. gi222 does not use cookie consent banners for the essential cookies described above because they are strictly necessary for the service to function — no consent is required for cookies that are technically essential.

8. Data Retention

8.1 How Long We Keep Your Data

gi222 retains personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. The following retention periods apply: Account data (mobile number, date of birth, account preferences) is retained for the duration of your active gi222 account and for 2 years after voluntary account closure, to allow for account reinstatement and to resolve any post-closure disputes. KYC identity documents are retained for a minimum of 5 years from the date of verification in compliance with applicable anti-money-laundering regulations. Financial transaction records (deposit and withdrawal history, wallet balance history) are retained for a minimum of 5 years from the date of each transaction in compliance with financial record-keeping requirements. Support correspondence is retained for 2 years from the date of the last interaction in a support thread.

8.2 Secure Deletion

When your personal data reaches the end of its retention period and is no longer required by law or for legitimate platform purposes, gi222 will securely delete or anonymise it so that it can no longer be linked back to you as an individual. Anonymised aggregate data (for example, aggregated betting statistics with no individual identifiers) may be retained indefinitely for platform improvement purposes.

10. Changes to This Policy and How to Contact Us

10.1 Changes to This Privacy Policy

gi222 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. When we make a material change to this Policy, we will update the Effective Date at the top of this page and, where the change significantly affects how we use your personal data, we will notify you by SMS to your registered mobile number. Your continued use of the gi222 Platform after the updated Policy has been published constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

10.2 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how gi222 has handled your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6), and we aim to respond to all privacy-related enquiries within 2 business hours during Bangladesh daytime hours.